RorTech Services
RorAssure – Managed Support for AI & Copilot
Your AI investment shouldn't be left unmanaged and ungoverned.
Deploying Copilot or an AI solution is only the beginning. Without ongoing support, governance, and expert guidance, even the best implementations drift — agents break, adoption stalls, and the value quietly disappears. RorAssure is our managed support contract designed specifically for organisations running Microsoft Copilot and AI tools. We stay in it with you, so your technology keeps delivering.
Why Support Matters
An AI solution without support is a solution in slow decline.
Microsoft Copilot and AI tools aren't set-and-forget. Agents need maintaining. Governance needs refreshing as policies evolve. Usage needs reviewing to ensure adoption is still growing and value is still being realised. Without structured, expert support, most organisations see their investment plateau — or worse, regress.
Common problems we prevent
- Copilot agents breaking or drifting as underlying data and workflows change
- Governance gaps emerging as AI use expands across teams
- No visibility into whether Copilot is actually being used — or used well
- Teams reverting to old habits when they hit friction and there's no one to call
Why RorTech?
Built for the long term, not just the go-live
We built it, we maintain it
We know your setup. No briefing required, no ramp-up time. We maintain what we've delivered and keep it performing.
Strategic, not just technical
RorAssure isn't a helpdesk ticket. Depending on your tier, you get regular reviews, board-ready reporting, and a roadmap — not just fixes.
Governance baked in
As AI regulations and Microsoft policies evolve, we keep your governance posture current. Not reactive. Ready.
A genuine extension of your team
At Premium level, RorTech acts as your outsourced AI function. The expertise of a senior AI team, without the overhead of hiring one.
Tiers
Choose your level of support
Each tier is designed for a different stage of your AI journey. Start with what you need now and scale as your ambition grows.
Essential
£895/month
Keep your AI investment alive and maintainedEssential is a light-touch support contract for organisations that have completed a project and want to make sure it stays working. With a monthly support clinic, usage check, and maintenance of up to two agents, you have expert cover without a heavy commitment.
- Monthly support clinic
- Up to 2 agents maintained
- Monthly usage review
- Light governance check
- Next business day SLA
Most popular
Pro
£1,995/month
Scale AI adoption with structure and ongoing expertisePro is built for organisations actively expanding Copilot and AI across their teams. With more frequent support access, quarterly business reviews, and ROI tracking built in, this tier keeps your programme moving in the right direction.
- Monthly + ad hoc support clinic access
- Up to 4 agents maintained
- Quarterly business review with ROI reporting
- Policy refresh and governance support
- Same business day SLA
Premium
From £3,500/month
RorTech as your outsourced AI functionPremium is for organisations that want AI as a genuine strategic capability, not just a tool. With weekly access, unlimited agent management, monthly strategy sessions, and board-ready reporting, RorTech effectively becomes your AI team.
- Weekly support access
- Unlimited agents + expansion roadmap
- Monthly strategy and steering sessions
- Board-ready reporting
- Full governance as a service
- Priority SLA
3-month minimum, then rolling monthly with 30 days' notice. Annual commitment available at a 15% discount — the equivalent of two months free.
Ready to protect your AI investment?
You've deployed Copilot. Now let's make sure it keeps delivering.