Privacy Policy

This Privacy Policy explains how RorTech Partners Ltd collects, uses, and protects your personal data in accordance with UK GDPR and the Data Protection Act 2018. We are committed to handling your data transparently and responsibly.

RorTech Partners Ltd is the data controller responsible for your personal data. If you have any questions about how we handle your data, please contact us at compliance@rortech.co.uk.

We use your data to:

• Respond to your enquiries and provide our services
• Provide downloadable resources you request from our website
• Contact you by phone or email to follow up on a resource you have downloaded and discuss how we can help
• Send you marketing emails only where you have opted in, which you can withdraw at any time
• Improve our website and user experience
• Meet our legal and regulatory obligations

We rely on the following legal bases when processing your personal data:

• Legitimate interests, for responding to enquiries, capturing and following up on resource download leads (including contacting you by phone or email about how we can help), website security, and business operations
• Contractual necessity, where services are being provided to you
• Consent, for analytics cookies and for marketing emails where you have opted in (you can withdraw consent at any time)

We may share your data with trusted service providers who help us operate our website and respond to enquiries, including form delivery (Web3Forms), resource download lead capture (HubSpot), bot protection on forms (hCaptcha), website hosting and analytics (Vercel), and website usage analytics when you consent (Google Analytics 4). We may also share data with professional advisers and legal or regulatory authorities where required by law. We do not sell your personal data to any third party.

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses approved by the UK ICO.

We retain personal data only for as long as necessary for the purposes for which it was collected. Details you provide when downloading a resource are stored in our CRM (HubSpot) while there is an active business interest and are reviewed and deleted after 24 months of no engagement. The encrypted cookie stored after you complete a resource download form lasts 30 days so you can access other resources without re-entering your details. Where you have opted in to marketing emails, we keep your details until you unsubscribe. We may retain certain data for longer where required to meet legal, accounting, or regulatory obligations.

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, contact us at compliance@rortech.co.uk

Cookies are small text files stored on your device. We use cookies and similar technologies in line with UK PECR and UK GDPR. When you first visit our site, you can accept or reject analytics cookies. You can change your choice at any time using Cookie settings in the site footer.

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

We aim to ensure our website is accessible to all users. If you experience any difficulty accessing our content, please contact us and we will do our best to assist you.

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact us at: