RorTech Services
RorAgent
Bespoke Copilot agents, designed and built around how your business actually works.
We design, build and deploy Microsoft Copilot agents that give your team instant answers, take on repetitive tasks and keep work moving, with governance built in from day one.
Our approach
“We're not here to hand you a prototype and disappear. We build agents your team will actually use, and that you can trust.”
Adam & Cassie, Directors
The challenge
Generic AI gives generic answers. Your business isn't generic.
Microsoft Copilot is powerful out of the box, but it doesn't know your pricing rules, your policies, your clients or the way your teams really get things done. That's where agents come in.
A Copilot agent is an AI assistant built for a specific job. It's grounded in your own knowledge and connected to your systems, and it works within the boundaries you set. Done well, it saves hours every week. Done badly, it gives confident wrong answers and erodes trust in AI across the business.
RorAgent is how we make sure it's done well.
What we build
Agents with a clear job to do.
Every agent we build is scoped around a specific business outcome, not a technology demo.
Knowledge agents
Give your people instant, accurate answers from your own policies, procedures, handbooks and SharePoint content, with sources they can check.
Customer & enquiry agents
Handle common questions, capture the right details and route enquiries to the right person, so your team spends time on conversations that need a human.
Internal helpdesk agents
Take the strain off IT, HR and finance by answering the questions that land in the same inboxes every week.
Process agents
Agents that don't just answer but act: starting approvals, logging requests, updating records and triggering workflows through Power Automate.
Sales & tender support agents
Help commercial teams find past answers, draft first-pass responses and keep messaging consistent.
Onboarding agents
Guide new starters through their first weeks, answering questions and pointing them to the right people and resources.
Why RorAgent
Agents that are useful, safe and adopted.
Built around your processes
We start with the work, not the tool. We map where your team loses time, then design agents around those real workflows.
Governance-led
Agents are only as safe as the data and permissions behind them. We design with security, access control, data protection and compliance in mind from the outset, not as an afterthought.
Built for adoption
An agent nobody uses is just another unused licence. We design for the people using it, and we train your team so it becomes part of daily work.
Senior, founder-led delivery
You work directly with the people designing your solution. No templates, no hand-offs.
How we work
From idea to working agent.
Discover
We identify the best agent opportunities in your business and assess your data, content and readiness. We'll tell you honestly if something isn't a good fit for an agent yet.
Design
We define what the agent should do, what it should know, what it must never do, and how success will be measured. You approve the scope before we build.
Build & Test
We build iteratively in Microsoft Copilot Studio and the wider Microsoft 365 and Power Platform environment, testing with your people against real questions and scenarios.
Deploy & Embed
We launch the agent where your team already works, such as Teams, SharePoint or Microsoft 365 Copilot, with training and clear documentation.
Support & Improve
Agents need looking after as your business changes. Through RorAssure, we monitor performance, update content and keep governance tight after go-live.
Fixed scope. Transparent pricing.
RorAgent projects are scoped and priced on a fixed-fee basis. You'll receive a detailed scope before any work begins, covering what the agent will do, what's included and what it will cost, so there are no surprises.
Works with the rest of RorTech
Where RorAgent fits
FAQ
Frequently asked questions
A Copilot agent is an AI assistant designed for a specific purpose. Unlike general-purpose Copilot, it's grounded in your own content and can be connected to your systems, so it gives relevant answers and can take defined actions. You decide what it knows, what it can do and who can use it.
Traditional chatbots follow rigid scripts. Copilot agents understand natural language, draw on your actual knowledge and can carry out tasks through connected workflows, while staying within the limits you define.
It depends on the agent and where it will be used. Licensing for Copilot Studio and Microsoft 365 Copilot varies, so we review this during discovery and give you a clear picture of the costs before you commit.
Security is central to how we build. Agents respect your existing Microsoft 365 permissions, and we design access controls, data boundaries and governance up front. We'll also flag where your data needs tidying before an agent can safely use it.
Focused, single-purpose agents can often be scoped and delivered quickly. More complex agents that connect to multiple systems take longer. We agree timelines at the scoping stage.
We design for this by grounding agents in approved content, setting clear boundaries, testing against real scenarios and including source references where appropriate. Post-launch monitoring through RorAssure helps us catch and fix issues early.
Yes. That's who we build for. Starting with one well-chosen agent keeps cost and risk low, and lets you prove value before expanding.
RorAgent is focused on the Microsoft ecosystem, including Copilot Studio, Microsoft 365 and Power Platform. It's where most UK businesses already work, and where we have deep expertise.
Let's build the agent your team will actually use.
Tell us where your team loses time, or what questions they ask over and over. We'll show you what an agent could realistically do about it.